GDPR Compliance

Last Updated: September 10, 2024

Data Controller

nimble-glen operates as the data controller for personal information collected through this website. Our office is located at 427 Mountain View Drive, Canmore, Alberta T1W 2Z8, Canada.

Legal Basis for Processing

We process personal data on the basis of contractual necessity when you book a trail experience. Processing is necessary to fulfill the service you have requested.

Data Subject Rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Data Retention

Booking information is retained for two years from the date of service. After this period, data is automatically deleted from our systems unless retention is required for legal or regulatory purposes.

International Transfers

All data is stored on servers located in Canada. We do not transfer personal data outside of Canada.

Exercising Your Rights

To exercise any of your GDPR rights, contact us at [email protected]. We will respond to your request within 30 days.

Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.